Eva, Don, and Doug are an absolute delight. This Hilton is very friendly and accommodating. Their shuttle service is excellent. It was very comforting to feel such at home while going back and forth to Duke Hospital at a time of family illness. They are currently renovating but still earn 4 stars from me.
We arrived here at 4 a.m. for an unplanned stay. We asked for a late checkout and explained briefly to the manager our situation. The manager gave us the best rate and the entire next day. After that surprise, we then noticed how nice the lobby was. Very clean and smelled fresh. The room was very well furnished. The bed was like a cloud and the shower was one of the best we ever had. A small thing to some but the blackout curtains were a perfect and welcomed touch for a weary family. Overall a great experience and we would definitely recommend this hotel.
Hilton staff made the group dinner event a wonderful experience. The wait staff were friendly and professional. The dinner was excellent. Facility was very nice and holiday decor a nice touch.
As hotels go, I'd say 4 star. As Hilton's go, definitely 3 star. Nothing bad, but just not quite as nice as you'd expect from a Hilton. The worst part, I called before arriving to confirm our wheelchair accessible room reservation, which they confirmed was accurate, then when we got there, they didn't actually have a accessible room reserved for us. that's the 2nd time this has happened at the same hotel. The people are super nice and helpful. The room was fine, but a little dated for a Hilton.
Parking was free at this property. A little dated in their decoration but it was still very nice and had a very high-quality feel to the entire property. Rooms were nicely appointed and very clean. This hotel offered exactly what I would expect from a Hilton property. While this property does not have a Hilton Honors executive Lounge, they offer you a free appetizer and soft drink at the bar if you have Diamond status level.
Hilton Durham Near Duke University is a US Lodging based in Durham, North Carolina. Hilton Durham Near Duke University is located at 3800 Hillsborough Rd, Durham, NC 27705, USA.
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