5
1701 N Pointe Dr, Durham, NC 27705, USA
Durham, North Carolina 27705
+1 919-220-5441

DeHavens Storage has lost two of my chairs and so far their reimbursement checks have all bounced. Terrible customer service and an extremely poorly run company.

De havens is such a joke. They suck! They don't pay their employees. They owe thousands of dollars to so many people and are in constant debt. Office staff is great but management absolutely sucks. They are always breaking people's belongings or damaging something. They tell the customers to file a claim and then never pay them their refund. The manager almost refuses to speak to customers when they ask to speak to the manager. Everyone I know that has either worked for them or used their moving services has nothing good to say. De havens takes advantage of all of their employees. Some employees are 4-5 checks behind. I do not recommend them to anyone for anything. They should be shut down. I feel bad for the people who work there and for the people who use them to move. DE HAVENS IS SO RIDICULOUS!!!!!!

Stay away, poor service, poor communication, don't return calls, don't do what they say,, the worst ever. You have been warned.

My husband works here he gets paid on time every week. He is a out of town crew so if u were moving outta state he probablyhelped with your movewith david long brother of the owner. Their crew always has great reviews. Great service , they get your move done quick with little or no stress. Recommend them a 100 percent

0 stars. We're in the process of moving today from NC to Maryland and so far, this experience could not be worse. We've had a contract for several months stating packing and moving for 2 days. The first day (yesterday) they didn't show up. No one even called to tell us. When we called, the dispatcher said they could do it all in one day (today) and would send additional crew to get the job done. Only 3 men showed up this morning and had no idea about the items we needed packed and moved. They said there's no way they can finish the job by 5 today, as we were adamantly promised by Ameera. They didn't have enough boxes for our items and didn't even know we have a hot tub to move (which was itemized on our contract). We called and demanded that additional movers come. The movers are nice but overall this is a clown show. The office staff at Dehavens has offered no apologies. I've moved 8 times over the last 17 years, 3 times cross country, and I've never experienced anything like this. If I make it through today without having a nervous breakdown it will be a miracle. I don't even want to think about the condition of our stuff upon arrival. We have insurance but may need to lawyer up on this one, as they are already in breach of our contract. I'll write a follow up after unpacking. But this a total disaster. A company with customer service this poor should not be in business. The better business bureau will also be contacted.

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Dehaven S Moving Storage — Moving Company in Durham

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Dehaven S Moving Storage

Moving Company at 1701 N Pointe Dr, Durham, NC 27705, USA. Here you will find detailed information about Dehaven S Moving Storage: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
North Carolina
Address:
1701 N Pointe Dr, Durham, NC 27705, USA.
City:
Durham
Postcode:
27705

About Dehaven S Moving Storage

Dehaven S Moving Storage is a US Moving Company based in Durham, North Carolina. Dehaven S Moving Storage is located at 1701 N Pointe Dr, Durham, NC 27705, USA.


Please contact with Dehaven S Moving Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dehaven S Moving Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Dehaven S Moving Storage

  • Caroline
    Added 2016.07.21
    DeHavens Storage has lost two of my chairs and so far their reimbursement checks have all bounced. Terrible customer service and an extremely poorly run company.
  • Katelyn
    Added 2015.07.17
    De havens is such a joke. They suck! They don't pay their employees. They owe thousands of dollars to so many people and are in constant debt. Office staff is great but management absolutely sucks. They are always breaking people's belongings or damaging something. They tell the customers to file a claim and then never pay them their refund. The manager almost refuses to speak to customers when they ask to speak to the manager. Everyone I know that has either worked for them or used their moving services has nothing good to say. De havens takes advantage of all of their employees. Some employees are 4-5 checks behind. I do not recommend them to anyone for anything. They should be shut down. I feel bad for the people who work there and for the people who use them to move. DE HAVENS IS SO RIDICULOUS!!!!!!
  • Sofia
    Added 2014.11.16
    Stay away, poor service, poor communication, don't return calls, don't do what they say,, the worst ever. You have been warned.
  • Kyle
    Added 2014.11.04
    My husband works here he gets paid on time every week. He is a out of town crew so if u were moving outta state he probablyhelped with your movewith david long brother of the owner. Their crew always has great reviews. Great service , they get your move done quick with little or no stress. Recommend them a 100 percent
  • Molly
    Added 2014.10.25
    0 stars. We're in the process of moving today from NC to Maryland and so far, this experience could not be worse. We've had a contract for several months stating packing and moving for 2 days. The first day (yesterday) they didn't show up. No one even called to tell us. When we called, the dispatcher said they could do it all in one day (today) and would send additional crew to get the job done. Only 3 men showed up this morning and had no idea about the items we needed packed and moved. They said there's no way they can finish the job by 5 today, as we were adamantly promised by Ameera. They didn't have enough boxes for our items and didn't even know we have a hot tub to move (which was itemized on our contract). We called and demanded that additional movers come. The movers are nice but overall this is a clown show. The office staff at Dehavens has offered no apologies. I've moved 8 times over the last 17 years, 3 times cross country, and I've never experienced anything like this. If I make it through today without having a nervous breakdown it will be a miracle. I don't even want to think about the condition of our stuff upon arrival. We have insurance but may need to lawyer up on this one, as they are already in breach of our contract. I'll write a follow up after unpacking. But this a total disaster. A company with customer service this poor should not be in business. The better business bureau will also be contacted.
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