I tried to return for another shirt and they acted like I tore the thing up. It clearly showed I got the shirt the night before.
It was weird, because every associate I passed told me to let them know if I needed help, but then when I ended up asking for help, they very clearly didn't want to provide it. The girl in the dressing room was very frustrated with me the first, second, and third time I requested to go it. It's just a bummer, because I've been putting of jean shopping for a couple of years now, convinced I'll go back down to a six. But I haven't. I'm finally embracing my new curves for what they are and are comfortable with my body and was really looking forward to getting a nice new pair of jeans and a couple of good tops as well. I have an express credit card because it was one of my favorite stores in the Greenville, NC mall. Anyway, I was really excited for this shopping experience with my new size 8 body, but nobody actually wanted to help me, even when they offered the help. They'd offer while walking by or while in the middle of something and then give me a vague answer without offering to lead me to specific places in the store. There are a few saving graces: the organization is great, everything in the store was staged nicely and it wasn't messy at all. There was also ONE woman working who was genuinely friendly and helpful. I wish I would have gotten her name. She's the only one who didn't act like I was a nuisance. I did end up getting a really great pair of jeans because I desperately need them and really don't like shopping in general, so I didn't want to have to go somewhere else. They are good quality material. but the customer service sucked so bad, I'll drive to Greenville to go shopping before going back to this Southpoint location.
Love their pants and dresses
First time I wore it into my office job (sitting at desk. No lifting.) my shirt ripped from the inner side/sleeve all the up to my armpit.
I got a shirt on sale here. For work.
First day I wore (day after I paid for them) was sitting at my desk st work and my pant leg came undone all the way up to my butt
Express is a US Clothing Store based in Durham, North Carolina. Express is located at 6910 Fayetteville Rd, Durham, NC 27713, USA.
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