Unwilling to take ownership for a mistake. I ordered a baby circus bouquet. The flowers were delivered in a blue tin container. When I called to question this the owner told me it was a "substitute policy" since they had run out of the baby circus vases. I did not agree to this substitute policy it just showed up on my confirmation page. I explained how misleading this was and asked for her to correct the error. She refused. I would not recommend this shop to anyone.
I was really impressed with the amount of flowers I got for $45. I called at 11am and described what I wanted and it was ready for pick up by 1pm. I do wish they put in some flowers not fully bloomed so that it would last a bit longer. A florist in Columbus used to do this and it was cool to watch the boquet evolve over time!
A little pricey but flowers were beautiful and delivered within a few hours. Thanks!
Dealing with an individual who does not admit her mistakes. She lied about following up with me on order (said she called twice and that voicemail was not set up on my phone). She also said she never thought of emailing me to follow up (orders are confirmed by email). Nor did she cancel order (I still have email confirmation).
I've used this company before and their products are delivered on time and of very high quality. I would definitely recommend.
Sarah S Creations Florist is a US Florist based in Durham, North Carolina. Sarah S Creations Florist is located at 5410 Page Rd, Durham, NC 27703, USA.
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