Their service is horrible and when leasing to buy property they switch your pay plans on you without any notice. This rent a center has unprofessional employees and their store is NOT CLEAN.....they will call you 3xs in 1 hour at least if your even 1 day late....totally not worth the headache or money your spending. Corporate should seriously close this site down as they have defamed the company's name and policies by the horrible way they are running this business. No I will NEVER recommend their service.
GHETTO ESTABLISHMENT - GHETTO PRODUCTS - GHETTO PEOPLE
WILL GET OVER ON YOU !!!
Please do not purchase anything from this store. They sold/bought me a sectional couch that was infested with bed bugs. Mirina and the assistant manager laughed when my husband and I went to straighten it out. I cannot believe that any business would have such rude person work in customer service and actually give her the title of being a manager. These bed bugs have bitten my six year old son. When I told Marina that she asked me did it take me this long to figure it out...yes sweetheart 30 whole days to figure out what was being caused because of what you didn't do. Rent a center will never have the pleasure of having my business ever again in no state or country. Of course she said the bugs were already in my house..The exterminator..the professional was 100 sure as infested as the couch was he was sure that it was like that long before it got here. As I lay in my house tonight unable to rest in the only place I supposed to comfortable at I am in awe of the treatment and disrespect. Alot of people go online and of course want to post something bad about a company but never want to say anything good...I would love to say something nice however it is not possible. This store is located in Durham NC on Miami Blvd. As I stated before please do not waste your time or money going here...I will be calling corporate office on Ms Marina tomorrow. Most of all I pray for her as you can not treat people this way and get away with it.....laugh in the faces of customers..not give them a chance to speak...God Bless you Marina is all I will say..you will need it in this life honey with your attitude and mentality. Signed the very uncomfortable customer as I lay in my bed next to my six year old son who can't sleep comfortably due to scratching from bed bug bites!! Thank you and your establishment for such horrible service. You really make Rent a center look good. I hope they realize how big of a liability you are to them before it is to late...Bless your soul...
I have been renting to own a couch and bed set. I already own the couch and chair. But I am still paying on my bed set. I see all the bad reviews and would like to say as long as I've have been dealing with rent a center I have not have no problems. They have worked with me when I couldn't pay on time and were very nice about it. I have been dealing with them for almost two years and I can't say not one bad word about them. I would definitely recommend them to friends and family.
I rented a laptop. I had issues with the laptop, they provided a loaner, they fixed it. When I was late they worked with me. When my 90 days was up and I missed it by a couple of days they worked with me and let me pay out as originally planned. Service has always been good in my opinion. The store smells like standing water and needs a thorough cleaning. The merchandise is presented well and the staff is friendly. They call enough to make sure that you don't forget to pay, annoying at times, but that also gives you a chance to be on time. I would purchase again and have referred to others.
Rent A Center is a US Electronics Store based in Durham, North Carolina. Rent A Center is located at 827-C N Miami Blvd, Durham, NC 27703, USA.
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