I went to the Durham store # 2778 to have a car key made for my daughter. The gentleman that helped us in the Hardware dept. was Chuck. Chuck offered us the type of excellent customer service that people normally expected but rarely receive. He went above and beyond the call of duty by trying to make the key for us. Unfortunately after 3 attempts the keys did not work, one opened the door but would not start the car. Even though the keys didn't work I will still return to this Lowes if I ever need another key. Thank you Chuck for your professionalism and for taking pride in the quality of the work you provide. Sincerely Sofia Marks.
I really like this lowes, and it is worth the extra drive to avoid the orange store. Staff are helpful, especially Dirk in electrical. This guy knows his stuff!
Well organized store. Everything makes sense and the staff is extremely helpful.
During check out was told I could not use my Samsung pay. She goes on to say how do I know that's your phone or card? I told her I've used it several of times at this location. So whatever I use my card, I asked her how do you know that was my card you didn't ask for an ID?. After the payment went through she says we'll I'm not going to keep explaining it. I just look at her smile grabbed my stuff and walk out.
I highly recommend seeing Wallace Via for all your appliance needs! He really went out of his way to help us pick out our new appliances! He's super nice and easy to work with.
Lowe S Home Improvement is a US Hardware Store based in Durham, North Carolina. Lowe S Home Improvement is located at 4402 Fayetteville Rd, Durham, NC 27713, USA.
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