Wednesday I convince my roommate to follow me to drop off my car.
Again, this was the entire reason I dropped the car off in the first place.
The first time I went to this AAMCO, the cable that controls the release for gas tank and trunk had just snapped. I was extremely worried that I wouldn't be able to go to get gas. My tank was probably low at the time.
I have always brought my truck to this shop ever since college and have had great service done. Fred is a good friend of mine who works there and has always taken well care of me and put my mind at ease when an issue occurs with my trucks. I recommend this shop to anyone and everyone. They truly can fix anything
They said I could get credit for the money spent on the diagnosis if they fixed it.
I suggest some remedies but Tom wasn't having any of it. He told me it would cost $200 extra on top of the insane amount he had already quoted.
There are two main ways to access the trunk of a 2007 Honda civic therefore: the cable (broken, remember?) and the release button on the remote (trunk).
It's a bit over a year later at this point. I decide to buy a bike.
I told him if his shop wasn't up to it then I could take my business to the lower priced competitor.
At the shop Tom tells me the job will be $400 something, but, he'll give me a $50 credit for the "diagnosis" a year earlier. His price is $70 over my other quote. Part of this no doubt lies in parts cost. He tells me that the part he needs cost $60. I have seen it online for $30.
I decide to forgo paying $300.
I call Tom at AAMCO back and tell him the story and ask for a current quote. I had a quote for $284 from another shop at this point but I remember Tom saying something about credit for the obvious diagnosis he charged me for and his quote from the year before had been in that range so whatever.
Oops.
An hour later I get a call from Tom complaining that his tech can't get into the trunk.
Went in there to get a simple task done, guy at the front desk was trying to up sale me from the get go. I guess I was an inconvenience to whatever he was doing b/c he was rude from the start. If you are female I would take a guy. Don't get up sold. I just needed a ball joint packed with grease on my new control arm. Looked at me like I was a moron & said we can put the car up & run diagnostics. Just wanted more money. First & last time going there.
I called around and this was the first shop that could get me in. It's a transmission shop but they said they knew what they were doing.
Tom doesn't remember me. I remind him. He says he can have me in the next Monday (a week). I say that won't work because of my need for gas and he magically has time Wednesday, but he can't give me a quote before then because he has to pull my records out of storage or something.
When I grabbed my keys he tried to sell me the cable he bought for "cost".
I called around for other quotes. They were in the same ballpark. A little less than 300 dollars.
My experience at Aamco RTP has been excellent. I had my transmission rebuilt, and am very satisfied with my customer service experience. Since having my transmission rebuilt I have trusted their services enough to have my car checked out a second time for a minor problem. I am pleased that the problem was handled fairly and honestly. I would recommend Aamco RTP to a friend and I plan to continue to service my car there in the future.
In their infinite wisdom the engineers at Honda had thought that anyone who bought a 2007 Civic EX coupe would likely be privy to valuables that they might need to hide from valets. They also decided that it was imperative that they make the trunk a safe area for those valuables. They did not think that the glove box might need to be locked, but I digress...
Instead my friend and were able to pop the trunk with a broom handle and flashlight in less than an hour.
It cost something like $100 for them to tell me that the cable that I knew had snapped had in fact snapped and that it would be a little less than $300 for them to fix it.
Google won't allow lower than one star and maybe Tom and his crew are good with transmissions, so I guess they can have it, but I wouldn't recommend this shop for anything else.
I decide to leave the car anyway because I had a ride situation worked out and my time is already valuable enough not to waste on its' own.
In my excitement I lock the keys in the trunk.
Perfect.
I leave the bike rack in my trunk for a while and then I finally decide to put it on my car.
Wonderful.
I buy a bike rack.
Absolutely terrible experience. Take your car anywhere else, here your garenteed to get ripped off. I brought in my 2004 Acura TSX with a transmission problem. He told me the diagnostic would be 99$ but all credit would go towards the labor. Ok no problem there. Then about 3 days later I get a call that they will have to remove the transmission to do a full diagnostic, which requires a 500$ deposit before I even get an estimate, which again will be credited towards labor...that's annoying but understanding. I gave him the deposit. Then he calls me back 3 days later saying the clutch needs to be replaced, tells me the job will cost 1300$ all together. I agree. Then he calls me 3 days later again, now my car has been in their shop for over a week for a clutch replacement. This time he tells me that my total cost is now 1900$, 500$ over his estimate, he tried to tell me this was an 11h job and it was actually more but he is cutting me a break, and I'm the only one who has ever complained. Now I'm screwed cuz I have to pay or else I don't have a car to go to work. Will be contacting my lawyer, don't make my mistake and read their fake reviews they write themselves.
One mechanic suggested that if I could just use the trunk remote unlock button on my key fob I could get to the trunk. In the trunk is a cable. If I pull that cable I can open the gas tank shield switch thingy and get gas.
I almost did take it to the other shop.
Aamco Transmissions Total Car Care is a US Car Repair based in Durham, North Carolina. Aamco Transmissions Total Car Care is located at 5116 NC-55, Durham, NC 27713, USA.
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