Jerry
If you're looking for a secure self-storage facilities in Durham, the StoreRoom is not the place. If you're brave and decide to give it a try, definitely don't move in while the on-site manager Karen is there otherwise they'll be a magic break-in/vandalism wherein all of your snazzy goods will be lifted. You may wonder why it's considered a break-in when the gate is often ajar anyway. It should be called a "come on in" seeing as the gate was broken and ajar for at least a month before last week, now not to mention the five or six times that it's been broken and in need of repair since Karen arrived. I sometimes reminisce about the 12 glorious years that my things were there without tampering vandalism or so-called "break in" before Karen arrived. Those memories are often interrupted by thoughts of the two times in the past three years that they've been broken into molested and visited by Karen prior to my arrival. Google, are we seeing a trend?!!! At the first break in, I came to find that she had been in my storage before I arrived so how do I know whether she stole my 3 pairs of $265 Ugg boots or the so-called burglars. She looks like a size 10 to me and definitely doesn't have a $1000 to spend on boots. You be the judge. Moving on to the second quandary. When I arrive to the facility after receiving a call about the first "break-in," there's now a lovely little display offering rental insurance which was never offered before. Coincidentally there's a break-in and then a well-placed display offering rental insurance as renters come in dismayed about their missing wears. You be the judge. Oh and did I mention the cigarette stench in the nasty little office that you have to go into if you dare to pay your ever rising rent in person?! Yes, oddly you'd think that it would be easy to see marauder and burglars looting the place when you reside in the mini apartment on the property. I guess it's hard to see through the thick nicotine residue on the windows. If it smells like garbage guys then it's definitely trash nearby and it always smells over there. Don't store your stuff with the StoreRoom unless you want to be overcharged, under secured, and wreaking of cigarette smoke. Oh did I mention that following the announcement that the break-ins seem to "coincidentally" coincide with Karen's arrival and a visit form the police, new security measures have been in place. Whoo, yes, google viewers the gate has been fixed! Astounding and they've decided to lock you out of the facility after 6pm to protect your stuff. I suppose the theory is that renters are stealing their own things. Hmmm, isn't the issue that others aren't being locked out of your storage?! But I guess it's easier and by easier I mean cheaper than using your quarterly rent increases to install cameras at least on each of the five or six lanes. I guess it would also be too much for the so-called on-site manager to look out of the window multiple times per day. I know it's taxing especially trying to see through the smoke stained windows. Final point, rent a climate controlled storage unit in a secure self-storage facility with full surveillance.......wait for it.......on all lanes and in all buildings. Crazy right! A secure storage and for the same price!!
The place is great. Reasonable prices. Very convenient to Raleigh, Durham, & Brier Creek.
If I ever find myself needing extra storage space in the future, I'll be coming back here. They were nice and professional and very understanding. And, they gave me a gate code that I could actually remember! Very clean and safe. I'd recommend them to anyone looking for storage.
I appreciate the time she takes to really care for her customers
Thank You,
I have had a very good experience with The Storeroom. Their management is really good to work with and I feel my stuff is secure there. I definitely recommend checking them out!
NO WAY would she steal from anyone (as one review suggested). Impossible.
Karen is EXTREMELY nice and helpful.
Karen is the best. Great prices and friendly customer service.
The Storeroom Self Storage Center is a US Storage based in Durham, North Carolina. The Storeroom Self Storage Center is located at 3822 S Alston Ave, Durham, NC 27713, USA.
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